Customers talk
Customers talk about Byers’ Leaf Guard.
Did you know that more than 35% of our business comes from referrals? Many of our customers are using Byers’ for the 2nd, 3rd or 4th time as they move or buy a second home. (Once you have no-clog gutters, there’s no going back!)
“The current heavy wind and rain storm has once again validated my decision to install your LeafGuard Gutter System. I must emphasize the extremely quiet operation of the system and especially the downspouts. No longer an I awakened by the rapid drip, drip, drip sound from my old standard system. Of course, the basic virtue of the LeafGuard Gutter System has been well proven during this storm with no gutter clogs. The system blends beautifully with the overall appearance of my home. Hooray for your reputable company and its employees who have given me this great peace of mind and added values as noted above. Every home should have LeafGuard. I am a delighted and totally satisfied customer.”
Alvin J. Livingston, Elk Grove
"As a building contractor, I'm always searching for new products for my clients that are low maintenance, and worry-free. The Byers’ Leaf Guard gutter system is exactly that. I call it the "no worry" gutter system."
Jim Crowley, Crowley Builders, Grass Valley
"We bought our home in 2010, and it came with a Byers’ system. We did NOT know about the policy of your company to stand by your product, even after the home had been transferred to new owners. We were happily surprised when we called for service to find out that our drains were still covered. Robert and Josh came out to check out the problem. When we told them that the house had been painted the day before, Robert right away suggested that we wait until the paint cured before they ran the pressure water through the gutters! He said there was no problem coming back; that they wouldn't want to ruin our beautiful paint job. So today, when Robert and Josh returned to take care of the problem, we thought perhaps they might rush to get it done. Boy, were we ever wrong! Not only did they clear out the problem drain; they cleaned all of the drains, AFTER blowing all of the leaves off of the roof! And they even cleaned up on the ground before they left! In today’s climate, where every company is pinching their pennies, the service we experienced with Byers’ LeafGuard and their incredible employees is just unheard of. I have already phoned a friend and recommended Byers' to her! Thank you again for producing a superior product, standing up for that product, and hiring such excellent employees to represent you and care for your customers!”
Melisse and Tim Cronin, Auburn
“As a homebuilder, my reputation is my company. It is very easy to refer clients to Byers’ Leaf Guard because of their high standards and ethics.”
Bob Holderbein, R.L. Holderbein Construction, Nevada City
"We have had your gutters for almost 8 years. Our decision to have you install them was one of the smartest decisions we have ever made. Recently, we added a room and the company that did the work commented that we must have just had the gutters cleaned. We said, "no, never have." They were amazed – until it dawned on them that Byers' had installed the gutters for us!"
Paul and Jan McDaniel, Auburn
“I would like to thank you and your staff for the high level of professionalism of our installation of the LeafGuard Gutter Sstem on our home in Nevada City. We were very impressed with the thoroughness of your presentation, as well as the pricing and the product. The communication with your staff was great. But what we were really impressed with was the quality and courtesy of your installers, Tom and Quinn. They were on time, clean and worked throughout the weekend and took the extra effort to communicate to us of a few corrections that needed to be made on the roof to perfect the installation. They even waited for a tile installer who was late so they could finish the job on Sunday. We are extremely pleased with the product but more pleased with the Byers’ company and will recommend you to all our clients and friends.”
Mimi Simmons and Phil Ruble, Nevada City
“Thank you:
John, a great presentation with all the pertinent information about Byers’ gutter system. You know the product and were not high pressured.
Susan, for keeping me up-to-date, always so upbeat.
…and of course Jason and Zeth. You call the night before. A very methodical tear-down and then installation. Always answered my questions throughout installation. Jason went over everything at the end of the install. Great clean up. Can’t thank you both enough. Very professional. And thank you to all at Byers. The house looks beautiful, very sharp clean design.”
Suzanne McGurk, Sacramento
“I am writing to thank you and your crew for the wonderful and skillful installation and maintenance of your excellent product. Recently, Clyde and Kelly responded to a small obstruction that occurred in the gutter next to one of the drains directly under our front oak tree. They handled the matter in a very courteous and professional manner. They also provided good advice for roof maintenance and even cleaned off accumulated roof debris that I can no longer take care of myself. Your providing a jar of blackberry honey is certainly the “icing on the cake” so to speak and my wife and I are extremely happy with the whole experience.”
Jack and Gloria Lindeman, Folsom
“Excellent. Jason called ahead to arrange a time to do the job. No nonsense-hard workers and very personable. Accommodated all requests for installation! Appreciated the craftsmanship to install gutters the way we wanted them and to maintain quality and aesthetics. Jason and Andy took pride in their work.”
Jim and Denise Nelson, Yankee Hill
“Everything from the sale to the installation was superior. It was such a pleasure to do business with a company whose professional standards are reflected in your employees’ attitude and demeanor. Great job!!!”
Richard and Cathy Aromando, Elk Grove
“I purchased my home with the Leaf Guard gutters already in place. I put a new addition on my house and used regular gutters. I had no idea how good I had it with the Leaf Guard gutters until I watched my gutters on the addition overflow and clog with every big storm. (I forgot to mention I have an 80-year-old cedar tree that drops needles year-round.) With the first rain this season, I watched my addition gutters overflow while my Leaf Guard gutters drained with ease! I’m done with gutter cleaning forever! I called Byers’ the following week to rip out my addition gutters and install the Leaf Guard System!”
Cherryl Prinzo, Sacramento
“We went with the Byers’ LeafGuard system because I didn't want my husband on our roof with a 30+ ft. drop. He cleaned out gutters every year. We had Byers’ LeafGuard gutters put on 8 years ago. This year we noticed some debris in the gutters and called. Byers’ came out within days and completely cleaned out the gutters as advertised for free. The crew was exceptional, as was the staff on the phone. Our neighbors had a "less expensive" system put on their house. They called their company (a competitor) who also advertised that they will clean out their gutters. They found out that you get what you pay for. Their company said they do guarantee their work but charge to come out and clean the gutters! This in my opinion means they don't stand behind their work. We highly recommend Byers’ to anyone who is looking to upgrade their current system or is just tired of getting up on their roofs! We just want the public to know how awesome you are!”
Dave & Cindy Bandilla
“Your company's service representatives came to our home in Christian Valley in early March to clean out one of the gutters which we have had on our home since 1997. This is the first time we have ever had to ask for any service. Putting the LeafGuard system on our house is the smartest thing we have ever done. During the course of our conversation on the phone to schedule the cleaning, we mentioned that we were having a leak around the chimney on the roof from rain blowing in under the shingles and asked for a possible referral. You said you would have a look at it when you came. To our surprise and gratitude, Clyde sealed around the chimney while he was here and left us a jar of honey! We have told many people in the past of how happy we are with your product. I assure we will continue to do so in the future and will add the story of your kindness. It was deeply appreciated.”
Don and LaVerne Moran
“I wanted to write to tell you how wonderful the entire experience was to purchase and install these gutters. From the very first call to Linda, to the extensive package of information and licensure, the easy to read bid, and the very flexible installation schedule worked out with Jay, every single contact we had with Byers’ was extraordinary. Thank you for the truly exceptional and pleasant experience.”
Lauren Craig, Placerville
“I am writing to express my 'thank you’ for the excellent quality of the Leaf Guard Gutter System that was installed on our home, and the professional manner of the men that installed the system. The installation crew took extreme care in removing the old gutters and installing the new gutters to not cause any damage to the roof, eaves or landscaping. They answered all my questions and, being an engineer, I had a lot of questions. The quality of the Leaf Guard System is matched by the quality of personnel in your office and field installation personnel.”
Gary Brown, Nevada City
“We have loved doing business with your firm and brag about you all the time. Many people have admired our gutters through the years and hopefully some have followed our advice to use your services. Thank you for taking care of our concerns in a prompt manner – just wish all businesses conducted themselves like you do. You’re one in a million!”
Art and Wanda Blair, Placerville
“I’ll never have to worry about cleaning my gutters again. The Leaf Guard gutters look great on my home and they function extremely well. The Byers’ staff are the nicest people, and they deliver on their promises.”
Millie Bishopp, Elverta
“I had your gutters installed about two winters ago. I’m amazed at how efficiently they work. After two years, I found the gutters needed a little tweaking to slow down the flow. When I called your office, the feeling I got from your staff was nothing but “no problem” – their attitude was fantastic! Max [the technician who adjusted the gutters] takes great pride in his job, and his attention to detail was awesome. It’s refreshing in the business climate to see a company and their employees actually care about their customers. And yes, that’s two years after the job was done! I am extremely happy with your product, and if I ever build a house from the ground up, I’ll insist on your gutters.”
Bruce and Valerie Mah, Danville
“This note is written to highly commend two of your employees: Clyde, and his companion. They came out in response to our call after we noticed some blockage in the front of our home. From the onset, Clyde was most polite and presentable, stating that they would check the entire system, and repair where needed. At the conclusion of their call, Clyde presented us with a jar of your blackberry honey. Wow! We were impressed!!
Betty and Brayton Hahn, Nevada City
“I am writing to compliment your installers, Jason and Zeth. I knew that the six-sided turret might be a bit of a challenge. Jason took extreme care to cut the angles just right. This made a tough job look great even if it was two stories high. It was a pleasure to observe how careful and safety-conscious they were at all times. You are fortunate to have Jason and Zeth representing your company.”
Dwight E. Roberts, Auburn
“Jason & Andy were terrific. They were friendly, polite and very professional. I was overwhelmed with their professionalism and attention to detail. We will request their service the next time we call on you to do our 1st story gutters. There are few times when you have something done where you are extremely pleased with the outcome – and this was one of those times.”
John Nebozuk, El Dorado Hills
“I purchased Byers’ Leaf Guard for my home and my two rentals. As a landlord, I have saved time and money. And I no longer have to worry about falling off my roof cleaning gutters.”
Gene Dunning, Grass Valley (customer since 1997)
“Our Grass Valley property, Fair Oaks property and my personal home all have LeafGuard, and it WORKS. And the service is great.”
David Bard, MK Blake Estate Co., Berkeley
“Great, actually it was beyond our expectations! Our house didn’t make it easy. Rock, Toby and Brian were wonderful to work with. Have never had such a pleasant group of guys. Our neighbors even said the same.
Paul and Carolyn Rioux, Stockton
“Your company far exceeded our expectations. You were very generous in taking care of us. You put my husband’s worries to rest. Your installers were so friendly and efficient.”
Chris and Chandra Blake, Sacramento
“From start to finish, you met or exceeded expectations. I got exactly what I ordered, delivered promptly, installed correctly.”
Tim and Norma Giddings, Novato
“The crew was awesome! They showed me repairs I needed to have done to my roof. They were on time. They cleaned the leaves out of the roof valley, and the final clean-up was great. I wish all the workers on my home were like the Byers’ LeafGuard crew.”
Mark & Denise Sanders, Shingle Springs
“I chose Byers’ Leaf Guard because it’s virtually invisible and maintenance-free. Homeowners often have to choose between function and appearance. That’s not the case with LeafGuard.”
Linda McMillan, Placerville
“I chose the Byers’ Leaf Guard gutter system because of safety. Now I no longer have the dangerous burden of cleaning my gutters.”
Jim Casali, Sacramento
“Based on my impression of Byers, I expected a good solid company and you delivered! The product and installation is premiere. Your installers were superior. I feel like they went above my expectations by installing the gutters through the back patio cover – they knew it was important to me and they took the time to figure it out and did a fantastic job!”
Jenni Spurling and Lisa Hayre, Sacramento CA
“Not often can you say your service exceeded my expectations but this one time it truly did!”
Roy and Darlene Howe, Lincoln CA
“Overall everything was outstanding and I’m extremely happy! The clean up was outstanding. Your salesman is absolutely great. He is top-notch and extremely professional and I’m sure a valuable asset to your company. Thanks a lot.”
Chuck Matheson Vacaville. CA
“Your service exceeded our expectations. Very professional crew. They were on time and courteous, and left the job site cleaner than they found it.”
Robert Upton Auburn CA
“I usually never rate a company excellent because I feel there is always room for improvement, but this crew left no room for improvement. They were outstanding!”
Grace Ishimoto, West Sacramento CA
“The crew was prompt, friendly, jovial and worked well together as a team. They are very knowledgeable and courteous guys. Our trees go through three phases, which is a big mess. We can’t wait till it rains!”
Fred and Janet Gutierrez, Vacaville CA
“Excellent process, on time and efficient. Both your staff and installers are very considerate. The finished result looks great. Can’t wait for the first rain! We definitely will recommend Byers to friends who are looking to replace gutters.”
Marie and George Ziser, Orinda CA
“We had high expectations based on past work by your company and the crew certainly measured up.”
Lanny and Jane Hertzberg, Elk Grove CA
“We expected the best and you delivered. Your crew is top notch. We are very satisfied!”
Russ and Pam Tweet Auburn CA